Queueing Models in Health Services (Survey Study from Indonesia Queueing Research Articles)

Queueing Models in Health Services (Survey Study from Indonesia Queueing Research Articles)

 

Queueing Models in Health Services (Survey Study from Indonesia Queueing Research Articles)

Description:

Background: This research composed on the primary thinking that implementation of National Social Security System or SJSN in Indonesia had changed the provision of basic occupational health service (BOHS). In the middle of occupational health service’s problem in Indonesia, the process of health financing reform through SJSN had to stay on the track. With the in-company clinic of PT. X as a research locus, researcher studied the implementation of SJSN to the provision of basic occupational health service at big industries or big OHS Centre. Methodology: This research conducted with qualitative method, primary data collected by indepth interview to the informant from Office clinic PT. X and six selected informant from any field who linked to SJSN implementation on provision of basic occupation health service. Data analytic conducted with reducing, displaying and the formulating of conclusion process. The results and conclusion: implementation of SJSN changed the provision of basic occupational health service from the point of view such as health program, financing, human resources, facilities, and supporting factor (management, information, regulation, and community empowerment). Government and BPJS as the operator of SJSN should arrange the applicative solution in order to the provision of occupational health service at office clinic stay in the line with SJSN without the ignorance to occupation health and safety standard.

Author:

  1. Ade Heryana
  2. Erlina Puspitaloka
  3. Muniroh

Source:

International Conference on Recent Innovation 2018

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