Design of Motorcycle Parking Management for Optimizing Queuing System at Exit Gate (Study Case: Esa Unggul University)

Design of Motorcycle Parking Management for Optimizing Queuing System at Exit Gate (Study Case: Esa Unggul University)

Design of Motorcycle Parking Management for Optimizing Queuing System at Exit Gate (Study Case: Esa Unggul University)

Description:

Tight competition among University made the University not selected by reputation only but also by the facilities. Parking area is the one of important facilities to satisfy the demand for parking. Esa Unggul University is the one of University who has their own parking area, for car and motorcycle. The long waitting line at servers of parking fee payment can make academicians feel dissatisfaction, especially students as the customers. The long waitting line can be caused by several factors, like the populations size, the queue dicipline, the number of servers, and design of parking area. Even the method of work can be affected the length of process time and causing the long line. Based on the analyze, the customer arrival rate (Ȝ) is 3,493 motorcycle per minute and the service rate (ȝ) is 3,440 motorcycle per minute. The standard time for servicing one customer is 18,885 seconds. Using queuing method and measuring of standard time method, there are 3 alternative models solutions. Alternative model 1 by adding the operator for checking Vehicle Registration Certificate. Alternative model 2 by building the notice boards and indicator light for showing the cause of queuing. Alternative model 3 by increasing the number of servers. The chosen model is model 2, and reducing the length of process time 40, 909%. So the service rate (ȝ) up to 5,815 motorcycle per minute.
Author:

  1. M. Derajat Amperajaya
  2. Taufiqur Rachman
  3. Lius Intan Natalia

Source:

International Conference on Recent Innovation 2018

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